Collaboration
- Communicate and share data with sales, marketing, and customer service team from a single platform.
- Clear-cut information on leads and prospects is available at every stage of the sales cycle.
- Single unified database to manage customer information
- Access customer data and history to build a personalized customer experience.
Lead Management
- Take complete control of lead management by closely tracking and following leads at every stage.
- Engage with leads via a targeted campaign to build a quality lead pipeline.
- Centralize and track all the communication established with leads through multiple modes.
- Segregate leads and build custom campaigns.
Integration
- Generate invoices within the CRM application by establishing integration with ArcBill.
- Identify absentees and schedule shifts for your sales, customer, and service teams within the CRM application by integrating it with ArcHRM.
- Allow your sales team to phone call leads/customers from the application by integrating it with ArcDialer.
Understand every customer's needs. Craft a tailor-made campaign. Keep winning customers.
ArcCRM is a platform to manage the customer lifecycle, identify sales opportunities effectively, and gives scaling teams actionble insights to deliver a personalized experience.
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